provided at the time of collection.
Information We Collect
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
Categories of personal information that we may collect from you directly include:
- Basic personal information (for example, name, date of birth, and demographic
- Contact information (for example, phone number, mailing address, email
- Communications (for example, submitted questions, marketing preferences,
Categories of personal information that we may collect automatically when you use the Services include:
- Technical information (for example, browser type, IP address, cookies, and
- Usage information (for example, pages visited, search terms entered, and
frequency of visits)
For example, we have a “Contact Form” on our website which you can use, in addition to email, to send us questions or ask for further information about our program. We ask users to provide their name and email address. We also ask about what topics a user would like to receive communication about.
Use of Your Information
We use your information for our business purposes and legitimate interests such as:
- To help connect you with free tax preparation services and financial literacy resources
- To communicate with you and respond to any questions you have about our Services
- To monitor and understand how our Services are used
- To improve the quality or scope of our Services
- To suggest other services or assistance programs that may be useful to you
- For fraud detection, prevention, and security purposes
- To comply with legal requirements and obligations
- For research
We may also aggregate, anonymize, or otherwise de-identify your personal information
and use it for any purpose permitted by applicable law.
Your Choices Regarding Your Data
If you do not wish to receive marketing communications from us, you can opt-out by using the unsubscribe process at the bottom of the email or replying STOP to any text message. You may still receive transactional or administrative emails or text messages from us. You may also update or correct your information that we have on file at any time by emailing us at firstname.lastname@example.org or by calling us at 501-503-2123. Although your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
We do not knowingly collect or maintain information from persons under 13 years of age (“children”), and no part of the Services is directed to children. If we learn that information has been collected through the Services from children and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us using the contact information below to request that we delete the information from our systems.
Compliance with Laws
We will disclose your Personal Information where required to do so by law or subpoena.