We help low- and moderate-income taxpayers access high quality, FREE tax assistance. Save your money. Get free tax help!
Program Overview
Arkansas Asset Builders is a partner in the IRS Volunteer Income Tax Assistance (VITA) program. Our free tax preparation services are provided by IRS-certified volunteers and are available to qualifying individuals and families with:
- 2025 household income less than $69,000,
- Taxpayers with disabilities, or
- Limited-English speaking households.
We serve ITIN holders as well as those who need to apply for or renew an ITIN. Tax help is available in English and Spanish, or other languages through an interpreter.
Tax Assistance options
In person
Tax help is available in person at the following locations from late January to April 15:
- Faulkner County Library, 1900 Tyler Street, Conway, AR
Fridays 4-7pm, Saturdays 9am-2pm
Wednesdays 12-3pm: March 11-April 15 ONLY - Our House – Career Center, 302 E Roosevelt Rd, Little Rock, AR
Tuesdays 5-8pm and Saturdays 9am-12pm - Janett & Larry Crain Memorial Library, 1609 W Beebe Capps Expy, Searcy, AR
Thursdays 4-6:30pm and Saturdays 10:30am-1:30pm
CLOSED Feb 19, 21 & March 12
Appointments are released on a rolling basis throughout the tax season. If no appointments are available at your preferred location, check our appointment page again in 3-4 days for more openings. You can also explore our online tax prep options at GetYourRefund.org.
We may be able to serve taxpayers on a walk-in basis if we have extra volunteer capacity. Please note that there may be a 2+ hour wait and we may not be able to serve all walk-in clients.
From May through November, we serve taxpayers by appointment only at our office location inside Christ Church Conway, 1065 Clayton Street, Suite 1, Conway AR.
For more information, leave us a voicemail message or send us an email.
online
Free online tax help is available from early February through October 15 at GetYourRefund.org, either by providing info about your taxes for remote volunteer tax assistance or preparing your own tax return online with help from volunteers. These options are available to taxpayers anywhere in the country who meet the income requirements of the VITA program.
Documentation Requirements
The following identity documents are required for all taxpayers. We cannot prepare your tax return without proof of ID and SSN/ITIN. For joint returns, taxpayer and spouse must both be present to confirm ID and sign the completed return.
- Photo ID for taxpayer (and spouse, if filing jointly)
- Social Security cards (or ITIN letters) and birth dates for everyone on your tax return
- Checking, savings, or prepaid card account and routing numbers for direct deposit
The IRS now requires all refunds and payments to be made by electronic payment method. If you do not provide bank information with your tax return, your refund may be significantly delayed.
Bring all of the following tax documents that apply to your tax situation. If any documents are missing, we will not be able to complete your tax return and you will be asked to reschedule your appointment.
- Current Identity Protection PIN (IP PIN) issued by the IRS (if applicable)
- Wage and earning statements from all income sources (e.g. Form W-2, W-2G, 1099-R, SSA-1099, 1099-G, 1099-MISC, 1099-NEC)
- Form 1095-A Health Insurance Marketplace Statement, if you purchased insurance through HealthCare.gov
- Interest, dividend, or sales transaction statements from banks or investments (Form 1099-INT, Form 1099-DIV, Form 1099-B)
- Information about any other income or expenses to be included in your tax return, such as self-employment or higher education
- Total paid for daycare provider and the daycare provider’s tax ID number
- A copy of your prior year tax return, if available
- For prior year return preparation: Copies of income transcripts from IRS and state(s), if applicable
Certain complex tax situations are outside the scope of the VITA program. See the IRS website or our poster at the library for more info. For example, we cannot prepare tax returns with farm income, rental property, or self-employment involving inventory or claiming a home office deduction.
Please be advised that the site operating hours, volunteer availability, and services offered are limited. Your patience and understanding are appreciated.
