VITA Free Tax Prep

Program Overview

Arkansas Asset Builders is a partner in the IRS Volunteer Income Tax Assistance (VITA) program. Our tax preparation services are provided by IRS-certified volunteers and are available to qualifying individuals and families with:

  • 2020 household income less than $57,000,
  • Taxpayers with disabilities, or
  • Limited-English speaking households.

We serve ITIN holders as well as those who need to apply for or renew an ITIN. We also serve international students and scholars who receive scholarships, stipends, or job-training wages. Tax assistance services are available in Spanish and English.

Tax Assistance options

New this year: Arkansas Asset Builders offers clients two options for accessing free tax help from our IRS-certified volunteers. Clients can complete an online intake form and upload their own tax documents from a smart phone or computer. Or clients can make an appointment to complete the intake process in person at the Faulkner County Library.

All tax preparation and quality review will be conducted remotely this year for the health and safety of our volunteers and clients. Volunteers will contact clients by phone or email whenever additional information is needed to complete the tax return or quality review. Clients can choose whether to return to the tax site to sign the completed return or provide approval by e-signature. The entire tax preparation process will take 7-10 days to complete.

Choose your intake method

Online intake

Arkansas Asset Builders has teamed up with to help you file your taxes online with the help of certified VITA volunteers.

Online intake is available 24/7, starting Jan 25. Get started now; for help contact

In Person Intake

Bring your IDs and tax documents to our site at the Faulkner County Library to get in person help completing the intake process.

Appointments are available Wednesdays, 1-7pm, and Saturdays, 9am-2pm, starting January 30. Book online now or call (501) 503-2123 to request an appointment.

Documentation Requirements

Clients must provide the following items in order for your taxes to be completed. Taxpayer (and spouse) must both be present at intake or upload acceptable proof of identification.

  • Photo ID for taxpayer (and spouse, if filing jointly)
  • Social Security cards (or ITIN letters) and birth dates for everyone on your tax return 
  • Checking, savings, or prepaid card account and routing numbers for direct deposit
  • A copy of last year’s federal and state returns, especially if your income was reduced this year because of lost work/unemployment
  • Documentation of economic impact payments (EIP) received, such as Notice 1444, Notice 1444-B, bank statements, or IRS account transcript
  • Wage and earning statements (Form W-2, W-2G, 1099-R, 1099-MISC, 1099-NEC) from all income sources
  • Form 1099-G for any unemployment compensation received
  • Interest, dividend, or sales transaction statements from banks or investments (Form 1099-INT, Form 1099-DIV, Form 1099-B)
  • Information about any other income or expenses to be included in your tax return, such as self-employment or higher education
  • Total paid for daycare provider and the daycare provider’s tax ID number
  • Form 1095-A Health Insurance Marketplace Statement, if you purchased insurance through
  • Copies of income transcripts from IRS and state for prior year returns, if applicable

Certain complex tax situations are outside the scope of the VITA program. See the IRS website or our poster at the library for more info. For example, we cannot prepare tax returns with farm income, rental property, or self-employment involving inventory or claiming a home office deduction.

Please be advised that the site operating hours, volunteer availability, and services offered are limited. Your patience and understanding are appreciated.